Name: Sabrina Dent
Site: Satin Slippers (Adult)
Customer Since: August 2001

"As a web host myself, my standards for service are very demanding. When I entered the adult market, however, I was unable to host my own site because of my company's Terms of Service agreement.

"Originally, I went with one of the most recognised adult hosts in the business. These days, I just refer to them as FlashBastards -- that's how miserable my experience with them was. My site was down at least weekly, and I was spending hours on the phone international long distance to sit in a queue, get a ticket number, and hope that the latest problem would be resolved some hours later.

"At the end of my three month contract, I couldn't leave fast enough. On the advice of a friend, I talked to Don at Koi Media about moving my site to Koi. I grilled him about capacity, uptime, support -- basically everything that had gone wrong with my previous host.

"My year with Koi has been one of the best business experiences I've ever had -- it represents excellent value for money. Koi has gone above any beyond the call of duty to respond to my needs: importing mail lists for me, answering questions at ungodly hours, doing emergency backups at 3 a.m., adding services and solving problems in record time.

"They are always there, the service is always great, the price is always right, and I'll never change hosts again!"